Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed
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678-494-6473 | 103 Elliott Industrial Drive

CODE OF ETHICS

CODE OF ETHICS, Woodstock, GA

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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This is the first time an auto service shop has earned my trust in over 20 years. I've taken both of my cars to them over the past 4 years and they have ALWAYS been up-front and honest with me... even when the RIGHT thing to do doesn't make them any money. One of my cars recently had a catastrophic failure and Giddeons diagnosed and gave me the bad news. Due to the significant cost I took the car to another shop for a second opinion which (no surprise to me) confirmed what Giddeons told me. Giddeons did a great job getting the car back on the road again and I'm still happy to call them my trusted auto shop.

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They take very good care of our cars and are reasonable on their prices. They also turn them around pretty fast if we book an appointment.

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I've never taken any of my cars anywhere else. Honest service and really good people who are genuinely always there to help.

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Really nice place! The person who rung me up was very polite. I went in for a tire rotation which was 20 bucks. I decided to wait inside and to my surprise the waiting area/pay area was very nice and classy. Would recommend this shop.

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Technology (google) helped me find this place but amazing service keeps me coming back year after year. In the 4 years I have lived in Woodstock I have brought all 5 of the family cars here with issues from tire alignment to cracked cylinders. They always approach the solution with my budget and the safety of my family in mind.

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I was in the process of searching for a "new" used vehicle, and I would have Giddeons do the inspections (They would do a basic inspection first where they wouldn't charge me if the vehicle wasn't in good enough condition to continue to be inspected... Happened every time except twice). They treated the process as if they were the ones buying the vehicle. I must have called them a hundred times with questions I had about vehicles, and they never got frustrated with me. Without Giddeons I wouldn't have found a vehicle in nearly as good of condition as the one I'm driving now. If you're looking for a mechanic go to Giddeons. They won't let you down. Thanks again for going above and beyond for me!

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Interstate Batteries
  • Mopar
  • KYB Shocks
  • Motorcraft
  • Car Care Aware
  • Call Us For Service: 678-494-6473